are our top priority
Every Slomin’s employee is dedicated to customer satisfaction.
I would like to take this opportunity to compliment one of your service technicians. We had an issue with our hot water and called to have someone take a look at it.
Our technician, Craig, (service tech: 66) called us before he came to the house and was here at the time he specified.
He was polite, friendly and professional. He fixed the issue in a timely matter and took the time to explain everything to us.
I know you probably get a lot of complaints in your business so I just wanted you to know that we appreciated everything Craig did.
Hi…I had a service call today from your serviceman #627. It is too often that people like to complain about things and forget the good events. My experience with him (627) was everything you could expect and more. He was very professional fixing the problem and replacing the battery. He then spent time with me walking me through the keypad and changing my code. Slomins should be very happy to have this person working for them.
Thank you very much for the prompt & wonderful service given to me today. Just love being a customer of yours. Also the young ladies who answer your phone are most courteous & helpful & are to be commended. Again thanks.
Jose was very good a true professional and a true professional veteran.👍😊. Though he is not finish do to the rain held him back. He'll finish up next week. Thank you.
Service technician #631 went above and beyond to satisfy our wishes on our 5/3/21 camera replacement installation. It was a very difficult job due to stucco outside, plaster walls, and newly renovated space. The rep made every effort possible to conceal wires and to avoid having exposed wiring in ob...
The serviceman, Jeff, was super patient and very helpful when explaining the app online. I was very impressed with his knowledge and kind manners as well as his tenacity in finding the problem with my alarm system.
Great installer very professional and informative very neat too.
The installation by the technician was 5*,thorough, professional and he took the time to explain everything with the set up of the apps !
The person who installed our security system was professional. He suggested changes and additions to make the system more efficient. I was very happy with his work for us.
Your representative was excellent! Explained everything he was doing and why, also patient and definitely a people person- his name Neiem ( not sure of spelling) but it sounded like Ne Um
Great service, friendly technicians, tenacious work approach!
Anthony was very courteous and neat. Excellent workmanship. Explained all the features of the system. Would highly recommend Slomins.