are our top priority
Every Slomin’s employee is dedicated to customer satisfaction.
I would like to take this opportunity to compliment one of your service technicians. We had an issue with our hot water and called to have someone take a look at it.
Our technician, Craig, (service tech: 66) called us before he came to the house and was here at the time he specified.
He was polite, friendly and professional. He fixed the issue in a timely matter and took the time to explain everything to us.
I know you probably get a lot of complaints in your business so I just wanted you to know that we appreciated everything Craig did.
Hi…I had a service call today from your serviceman #627. It is too often that people like to complain about things and forget the good events. My experience with him (627) was everything you could expect and more. He was very professional fixing the problem and replacing the battery. He then spent time with me walking me through the keypad and changing my code. Slomins should be very happy to have this person working for them.
Thank you very much for the prompt & wonderful service given to me today. Just love being a customer of yours. Also the young ladies who answer your phone are most courteous & helpful & are to be commended. Again thanks.
Anthony, the technician they sent, was exceptional. He was friendly, professional and efficient. He spent time explaining how the new system worked and made sure I felt comfortable with it before he left. He was sympathetic to my dog's anxiety and made sure I knew how to control the sounds that come...
Both your people who came to our home were very professonel And Really knew what they were doing..They explained the work and made sure we were satisfied before they left. We are very happy with the job! Walter Chapman ...
The young man was very knowledgeable and patient with me and my autistic daughter on how to use the system. He also was very neat and cleaned up his mess. It did not matter how many times it was explained, he did it without any issues nor attitude.. I feel a bit more at ease since I have this alarm ...
Excellent service. Professional. Polite. Explained everything. Left the house neat as a pin. Great job.
Neil, the technician was kind, knowledgeable and a pleasure to speak with.
Installation went fine. Unfortunately, I was told that only my secondary pass word would receive texts when entering or leaving and that my primary password which I use will not send me a text. This was not true. The technician said there’s no way of setting it up where only one password number tr...
Great job by the tech, knowledgeable and courteous, he showed me a few things that I did not know and would improve my security. Thank you!
My instal tech was amazing! Took all the extra time and really made sure we understood our system!
Thank you for sending Nelson who installed my camera door bell and the security camera for my back doors. He was excellent and knowledgeable. He installed one of our key pads a few years ago and again he showed his knowledge and professionalism. I am glad that I have the "Shield" protect me.
Nice page thanks