are our top priority
Every Slomin’s employee is dedicated to customer satisfaction.
I would like to take this opportunity to compliment one of your service technicians. We had an issue with our hot water and called to have someone take a look at it.
Our technician, Craig, (service tech: 66) called us before he came to the house and was here at the time he specified.
He was polite, friendly and professional. He fixed the issue in a timely matter and took the time to explain everything to us.
I know you probably get a lot of complaints in your business so I just wanted you to know that we appreciated everything Craig did.
Hi…I had a service call today from your serviceman #627. It is too often that people like to complain about things and forget the good events. My experience with him (627) was everything you could expect and more. He was very professional fixing the problem and replacing the battery. He then spent time with me walking me through the keypad and changing my code. Slomins should be very happy to have this person working for them.
Thank you very much for the prompt & wonderful service given to me today. Just love being a customer of yours. Also the young ladies who answer your phone are most courteous & helpful & are to be commended. Again thanks.
Technician was excellent. Friendly and patient. Thank you.
Everything went smoothly
The service was good.but you didn't bring the cama's with you to huck up.and I was disappointed about that. And then I have to make another appointment to get them put in.I just didn't understand that part.
Been with the company for years. Very good customer service. Educated technicians, very kind polite patient. my problems always solved!
After installing new equip, he went through our list of existing equip that we wanted him to verify were still working properly.
Tyler did a great job & explained everything.
Our service technician was professional and asked all of the right questions. Installation took longer than expected but Slomin did set that expectation up front, I just did not realize it until I read that so not a problem at all.
Peter was the best! He was very professional and curtious. He explained everything so well and with a lot of patients.
Excellent customer service from Sales to Technician.
Technician was very imformative and patient.